Your customized experience of CFD

Technical Support

Nextflow Software support team provides high-quality technical support to clients and prospects alike. Our team of experienced application engineers is available to answer any questions, requests or problems encountered.

Our Technical Support includes:

  • Planning and installation/licensing assistance
  • Troubleshooting
  • Maintenance (bug fix and update) assistance

All clients get secure access to a 24/7 Support Portal which provides all the support tools: manuals, tutorials, installation and troubleshooting guides, software download site.

Training

To ensure you get the most from our software, Nextflow Software customer service team can provide introductory and/or in-depth training courses to improve your knowledge of the Nextflow Software products and underlying technologies, and optimize the simulations you are running.

These courses are flexible in both time and content, and can be taken either at Nextflow Software facilities in Nantes, or in the comfort and convenience of your own premises.

Training course content is an on-demand selection of:

  • Theory
  • Workflow including pre-processing tools, solvers and post-processing tools
  • Workshops covering different application use cases

Consulting

Nextflow Software customer service team is a highly experienced group of engineers and experts in CAE and CFD, who can provide prompt responses and valuable advices to companies needing engineering/analysis services and project support.

We use our technology and expertise to provide high-quality professional services. These include, but are not limited to:

  • Engineering
  • Product design
  • Process optimization
  • CFD analysis

As the unique characteristics of Nextflow Software technology go beyond the limitations of traditional methodologies, our consulting services also apply to non-conventional applications. Please, let us know about your issue.

Engineering Services

Nextflow Software customer service team aims at providing you with everything you need “out of the box”. However, there may be occasions where you want to connect to your specific modules or solvers, adapt the features already available, or integrate the technology into your workflow to better meet your requirements.

Our team is available to discuss how we can better adapt the technology to your needs and integrate to your workflow, even offering custom development services.

Our range of services can be combined according to your needs.

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